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The USB cable driver offered by Baofeng is buggy and the programming software made by the manufacturer is, for all intents and purposes, junk. Update: Hear our review of the Baofeng UV-5R Programming Cable in Episode #82 of The Two Way Radio Show Podcast! Maybe I'm a bit backward, but I got the Baofeng UV-5R for Christmas and used it straight out of the box - I'm not even sure how you can programme it as there is just a 9-pin D-Type socket shaped recess in the case, but no actual socket. The manual was six pages of poor English, so I didn't bother.
![How How](http://www.radioscanner.ru/uploader/2014/3poweruvb5.jpg)
Who We Are: We not only sell BaoFeng, but we have taken the time to improve BaoFeng for everyone. When you buy through BaoFeng Tech, you are supporting new radios and advancements from the affordable radio movement.
From testing BaoFeng radios and fixing bugs to preparing the user's guide - we pay attention to every single detail. We are the only BaoFeng distributor who supports all of our products directly. We take pride in what we sell, we know our products, and we are licensed radio operators. We don't just market radios, but we believe in and use our radios! We will never sell you refurbished, re-manufactured, or faulty radios. If you ever have an issue, our Support team will get your radio repaired at no charge if purchased from us. We are the only BaoFeng radio center able and authorized to honor warranty claims in-house and free!
FIRMWARE MATTERS: We have policies that ensure your radio includes the newest firmware. An example is air shipping, via UPS, all of our radios from manufacturing; we do not ship any radios or accessories by boat. Our firmware is months ahead of any other storefront.